We take questions, comments, songs, or the occasional ode about all things Shaka Tea. If youʻd prefer to talk story, please be sure to leave your number so we can call you. Please note, our customer service is based in the Hawaiian Standard Time Zone.


What does “shaka” mean?

A “shaka” is synonymous globally with surf culture and is the unofficial symbol of Hawaiʻi, leave the “hang loose” translation for the mainland! We throw shakas all day, everyday; to say everything from “howzit,” “hello,” “goodbye,” “right on,” “take it easy,” “alrighttttt,” and to change lanes when driving. To make a shaka, you curl your three middle fingers while extending your thumb and baby finger. Living in Hawaiʻi, you throw and see shakas daily, it’s become ubiquitous in photos, and is used heavily by local politicians rather than a wave during campaign season. Many origin stories around the invention of shaka abound, we feel the most consistent one traces back to a man from Lā‘ie, O’ahu named Hamana Kalili, who lost an index, middle, and ring finger in an accident at the Kahuku Sugar Mill in the 1940s. He then became a security guard and would use a shaka to sign passengers and kicking kolohe keiki (rascal kids) off of the sugar train regularly, so much so that they used the shaka to signal when the coast was clear.

What is māmaki?

Māmaki is an ancient, herbal tea that is endemic to the Hawaiian Islands, only found and grown here, making it one of the rarest herbal teas in the world. It is related to the nettle family and naturally evolved here as we don’t have any land predators, to be stingless.

What are the benefits of māmaki?

Māmaki has been revered for centuries in traditional, Native Hawaiian lāʻau lapaʻau as a tonic. Māmaki has been known to promote healthy cardiovascular functions; lower stress and fatigue levels; support good sleep. The bark of the māmaki also has been pounded to make kapa, a traditional bark cloth found in Hawaiʻi. To learn more about the studies behind māmaki and measurement of antioxidant levels found in the leaves that are shown to be higher than green tea from this independent study, please click here: https://naldc.nal.usda.gov/download/19283/PDF

Are you made in Hawaiʻi?

We are brewed with Hawaiʻi-grown and processed (dried) māmaki, but then co-pack and brew our teas on the US continent and in Japan. This enables us to live our mission to the fullest - support sustainable agriculture and economic abundance in the Hawaiian Islands, by paying local farmers a premium, and then connecting their crop, māmaki to global demand. By co-packing in the larger markets we serve outside of Hawaiʻi, we have a product that is priced for everyday usage occasions, and this enables us to share our healthy and delicious teas with the world.

How is your iced tea sweet, but ZERO calories or sugar?

We use monk fruit, which is 150-200x sweeter than sugar, resulting in us using such a small amount to gently sweeten our iced tea. Monk fruit is indeed a fruit and 100% natural.

Is there anything artificial in your tea?


Is there stevia or erythritol in your tea?

No, we only use pure, monk fruit concentrate.

Are you caffeine-free?


Where do you ship to?

Anywhere in the 50 US states at this time.

What is the shelf life of your teas?

Our RTD iced tea bottles have a shelf life of one year, while our teas for home brewing have a shelf life for two years.

Are your bottles recyclable?

Yes, they also make great, upcycled vases, too (we love everything floral and botanical here at Shaka Tea).

What is the mesh made out of for your teas?

They are made out of Soilon® mesh sachets that are fully biodegradable and made from plant fiber.